For Macomb residents, resources are just a phone call away with United Way's 2-1-1
A parent needs to find a support group for a child; a daughter needs to explore cancer treatment centers for her mother; and someone who has just lost their job is searching for training programs to learn new skills. For more than a year, Macomb County residents have been able to call 2-1-1 to get connected to these and thousands of other helpful resources. Cell phone users can call 800-552-1183 to access the same service.
United Way’s 2-1-1 is an easy access, multi-lingual, comprehensive information and referral service that connects people in metro Detroit to resources such as employment services, prescription assistance, emergency shelter and volunteer opportunities, 24-hours a day, seven days a week. 2-1-1 specialists are trained to handle each call with dignity, making the process of asking for help less painful and the connection to services much easier and effective.
More than 1,000 calls have come in to 2-1-1 from Eastpointe, Fraser and Roseville residents. Overall, the call center has received nearly 110,000 calls since its launch in December of 2005. United Way knows that by increasing awareness about the service, more and more people will find it useful.
“The volume of people calling 2-1-1 in its first year proves how necessary the service is for metro Detroit,” said Michael J. Brennan, president and CEO, United Way for Southeastern Michigan. “2-1-1 has made great strides in the past year to streamline access to services and provide a single point of entry into the human service system. In this unprecedented time when the request for services is at a high, 2-1-1 is a valuable resource for those who need help or those who wish to give help.”
In the first year of operation, some of the top requests for services in southern Macomb County were for housing and utility assistance, employment searching, and food pantries. There are more than 7,000 programs and services throughout the tri-county area available in the 2-1-1 database.
In addition to resources, United Way’s 2-1-1 serves as a single point to disseminate information in times of disaster, such as a tornado or flood. Callers looking for opportunities to volunteer in their communities can call 2-1-1 for easy access to opportunities available in southeast Michigan.
Many partners are working together to make 2-1-1 available 24/7, including: The Information Center, The Detroit Public Library, Common Ground Sanctuary, Macomb County Crisis Center, Neighborhood Service Organization, and United Way 2-1-1 Livingston, Monroe and Washtenaw Counties. United Way is also in the process of bringing the service to cell phone users in southeast Michigan.
To learn more, call 2-1-1 or log on to www.uwsem.org/211.
United Way’s 2-1-1 is an easy access, multi-lingual, comprehensive information and referral service that connects people in metro Detroit to resources such as employment services, prescription assistance, emergency shelter and volunteer opportunities, 24-hours a day, seven days a week. 2-1-1 specialists are trained to handle each call with dignity, making the process of asking for help less painful and the connection to services much easier and effective.
More than 1,000 calls have come in to 2-1-1 from Eastpointe, Fraser and Roseville residents. Overall, the call center has received nearly 110,000 calls since its launch in December of 2005. United Way knows that by increasing awareness about the service, more and more people will find it useful.
“The volume of people calling 2-1-1 in its first year proves how necessary the service is for metro Detroit,” said Michael J. Brennan, president and CEO, United Way for Southeastern Michigan. “2-1-1 has made great strides in the past year to streamline access to services and provide a single point of entry into the human service system. In this unprecedented time when the request for services is at a high, 2-1-1 is a valuable resource for those who need help or those who wish to give help.”
In the first year of operation, some of the top requests for services in southern Macomb County were for housing and utility assistance, employment searching, and food pantries. There are more than 7,000 programs and services throughout the tri-county area available in the 2-1-1 database.
In addition to resources, United Way’s 2-1-1 serves as a single point to disseminate information in times of disaster, such as a tornado or flood. Callers looking for opportunities to volunteer in their communities can call 2-1-1 for easy access to opportunities available in southeast Michigan.
Many partners are working together to make 2-1-1 available 24/7, including: The Information Center, The Detroit Public Library, Common Ground Sanctuary, Macomb County Crisis Center, Neighborhood Service Organization, and United Way 2-1-1 Livingston, Monroe and Washtenaw Counties. United Way is also in the process of bringing the service to cell phone users in southeast Michigan.
To learn more, call 2-1-1 or log on to www.uwsem.org/211.
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