2-1-1 strengthens reach, expands coverage
United Way 2-1-1’s presence is growing across the region as more users reach out for help, and a greater number of callers are connecting to the service in different ways for different needs.
In addition to expanding our reach into communities throughout Monroe and Washtenaw counties, United Way 2-1-1 now links callers to 21,448 services and 6,610 programs across the region. The three-digit helpline is available 24 hours a day, seven days a week, and offers assistance to callers in multiple languages. In February, 19,607 users dialed 2-1-1, an increase of 161 percent over the same month a year ago. February's volume was also 13 percent higher than in January.
Click here to continue reading.
In addition to expanding our reach into communities throughout Monroe and Washtenaw counties, United Way 2-1-1 now links callers to 21,448 services and 6,610 programs across the region. The three-digit helpline is available 24 hours a day, seven days a week, and offers assistance to callers in multiple languages. In February, 19,607 users dialed 2-1-1, an increase of 161 percent over the same month a year ago. February's volume was also 13 percent higher than in January.
Click here to continue reading.
Labels: 2-1-1, basic needs
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2:23 PM
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