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Friday, November 21, 2008

2-1-1 On the Go! Version 2.0

In the first year of 2-1-1 On the Go! we took the approach of connecting people to services that were already in place. This was a respectable approach, and produced some pretty good outcomes for our homeless clients in regards to them finding jobs and places of their own to live. But as we have moved into year two, we've realized we want and need to do better. Relying on the system in place is one way of doing things, but if the system is broken, then we have a choice; complain about the broken system, or build a new one on top of it.

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