2-1-1 is here to help improve the lives of individuals and families through thousands of local resources and our compassionate and understanding staff.
If it’s a life-threatening emergency, always call 9-1-1.
United Way 2-1-1 is a free, easy-to-remember telephone number that connects people with resources that improve their lives. The 2-1-1 call specialists are available 24 hours a day, 7 days a week, and are ready to provide information about a wide range of community services – including health care, job training, child care, mortgage foreclosure assistance and more.
Here are just some of the countless services 2-1-1 can offer you and your family.
2-1-1 helps laid-off workers with job training, housing, food and other needs.
2-1-1 disseminates information during a disease epidemic.
2-1-1 provides information on flu shot locations and financial assistance.
2-1-1 provides information on evacuation routes during a disaster.
2-1-1 has information on state-provided children’s health insurance.
2-1-1 helps crime victims deal with the aftermath they face.
2-1-1 helps travelers who are stranded due to a disaster or other event.
2-1-1 has a translation service to assist callers in over 170 languages.
2-1-1’s database has the most current information and assistance available.
2-1-1 actively listens to callers, assessing additional needs not immediately apparent.
2-1-1 sees where there is the most need and is able to target assistance to increase help available.
2-1-1 is a resource for rural and urban populations, providing relevant referrals based on the caller’s location.
2-1-1 provides parenting information.
2-1-1 provides an outlet for non-emergency calls that come in to 9-1-1, freeing 9-1-1 operators to focus on emergency calls.
2-1-1 provides an opportunity to help employee retention and productivity by providing an outlet for them to get help with personal issues.
2-1-1 can immediately connect individuals who are contemplating suicide with a crisis counselor.
2-1-1 helps reduce waste by replacing costly government-funded 1-800 numbers.
2-1-1 provides one trusted source of information to help eliminate rumor during a disaster or other major event.
2-1-1 helps government with public information and education campaigns.
2-1-1 provides specialized assistance to individuals with unique needs.
2-1-1 is able to coordinate resources among multiple organizations and convene partners across industries and specialties.
2-1-1 provides individuals with housing assistance.
2-1-1 connects people to volunteer opportunities.
2-1-1 assists social workers, case managers, and others with assistance for their clients.
2-1-1 helps case managers and their clients find resources to complete court-ordered requirements.
2-1-1 offers childcare information and resources.
2-1-1 is a resource for children in non-emergency situations. Parents should teach their children about the number and its uses.
2-1-1 can help you donate items to local nonprofit organizations.
2-1-1 includes referrals for legal services.
2-1-1 serves as a resource for Employee Assistance Programs.
2-1-1 connects callers to specialized information such as mental health services, HIV/AIDS testing, and information for seniors.
2-1-1 tracks community need, which can help determine issues that need government attention.
2-1-1 helps homeless individuals work toward long-term independence.
